Select Page

SHIPPING AND RETURNS

 Shipping Policy 

 

Shipping fees Delivery time
Destination 1 pair
Romania 5 5 – 7 working days*
European Union  30 € 5 – 10 working days**
United Kingdom 40€ 5 – 10 working days**

* The delivery takes place always during the delivery hours of the carrier company on working days.

** The delivery takes place always during the delivery hours of the carrier company in charge on working days. This is an estimated period of delivery and can be delayed for customs reasons out of Cristina Ciobanu control.

 

Cristina Ciobanu doesn’t ship Internationally or to non-EU Countries. Except UK.

 

There is no possibility of delivery at a post office box.

 

At the end of the purchase process you will receive a tracking number via email. With it you will be able to check where your package is at every moment, until the delivery.

 

Return policy

We have a 15 days return guarantee.

You can send the unused shoes with an unmarked leather sole back to our office through a carrier service of your choice and we’ll refund you the cost of the shoes once they are checked.

The gift card isn’t refundable in any case.

The shipping fees aren’t refundable in any case.